- All bookings on the Parkvue mobile app are prepaid where the user has to book the slot and is billed as per the number of hours chosen and hourly rates of the parking site.
- Parking owner/intender/caretaker has no right to cancel the parking space booked by the Parkvue app user/customer. Once the Parkvue customer/user has reached the parking space he/she reserved, then, the parking owner/intender/caretaker must provide parking space to the customer/user.
- Parkvue customer/user has right to cancel the booking prior to the booking time. In this case the refund will be processed in original payment method in 3-5 working days.
- Please note that any stays longer than the booking time will be charged by the parking lot/garage for any additional hours/days not paid for and will not be refundable once charged.
- In case of any dispute between the Parkvue customer/user and the Parking owner/intender/caretaker, regarding the unavailability of the parking space (even after the confirmation of the reservation of the parking space), or any other issue, Parkvue customer care must be contacted to resolve the disputes.
- If the primary reason of the dispute is unavailability of the parking space (even after the confirmation of the reservation of the parking space), then a nearest available parking space will be provided to the Parkvue customer/user.
- In case the same is not available, Parkvue is obliged to refund the complete payments made by the user.
- or any other reason of dispute, legal procedures will be followed.
